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Thank you for visiting HomeImprovementSupply.com. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this Site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. This information is only used for our legitimate business interest or to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. Legitimate business interests include marketing activities, answering customer queries, improving our website or detecting or preventing illegal activities.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, type of mobile device, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

We May Use Cookies For:  

  • Tracking the areas of our website you have visited
  • Analytics   

  • Remarketing our products  

  • Targeted advertising relevant to your interests  

  • Affiliate marketing    

  • Allowing you to post comments   

  • Allowing you to share content on social networks   

Do Not Track Settings

The tracking of cookies can be controlled through your browser settings. If you choose to reject cookies, certain conveniences of our website may not work properly. You may need to re-register each time you visit our Site.

Location Information

The use of location-enabled devices may allow us to collect information about your actual location, like GPS signals sent by a mobile device.

Google Analytics

Our website uses Google Analytics to collect information about the use of our website. Analytics collects information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website. We use the information we get from Google Analytics to analyze traffic, remarket our products and services to users, improve our marketing, advertising, and to improve our website. We have enabled Google Analytics advertising features such as remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting. Google Analytics collects only the IP address assigned to you on the date you visit our website, not your name or other identifying information. Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone but Google. Google also uses specific identifiers to help collect information about the use of our website. For more information on how Google collects and processes your data, visit https://www.google.com/policies/privacy/partners/

You can prevent Google Analytics from using your information by opting out at this link: https://tools.google.com/dlpage/gaoptout

How Your Information Is Used

  • Provide our products and services you have requested or purchased from us 
  • Respond to your questions and provide you support. 
  • Make improvements to our website. 
  • Contact you with updates to our product.
  • Resolve problems and disputes.
  • Contact you with marketing and advertising that we believe may be of interest to you.

Communications And Emails

From time to time HomeImprovementSupply.com may email you electronic newsletters, announcements, surveys or other information. If you prefer not to receive any or all of these communications, you may opt out by following the unsubscribe directions provided within the electronic newsletters and announcements.

Sharing Information With Affiliates And Other Third Parties

We do not sell or rent your Personal Data to third parties for marketing purposes.  We do, however, engage third party companies and individuals to perform services on our behalf. The types of services and providers may include:

  • Order Management, Billing, and Payment processors
  • Analytics services
  • Advertising networks (Google, Facebook, Bing, or Amazon)

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings. We retain Personal Data that you provide us as long as we consider it potentially useful in contacting you about our product or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the data.

Use Of Your Credit Card

You may have to provide a credit card to buy products and services from our website. We use third-party billing services. We use our commercially reasonable efforts to make sure your credit card number is kept strictly confidential by using only third-party billing services that use industry-standard encryption technology to protect your credit card number from unauthorized use. However, you understand and agree that we are in no way responsible for any misuse of your credit card number.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: info@HomeImprovementSupply.com

By Phone: 800.453.0349

We reserve the right to make changes to this policy. Any changes to this policy will be posted.